custom orders
. I am taking custom orders on a small order basis. It all depends on what I have got going on at home and with my kiddos, and if I have time to make your items. Please inquire with me first to see if ordering at this time is an option- and what my timeline looks like.
Order Requirements:
Please message me when you are ready to order. We will decide on product details, as well as the available fabrics.
When placing an order, I require a 50% non refundable deposit through email transfer. Your order is not considered placed until I receive this. Once received I will add you to my list for completion. When order is completed, we will finalize shipping or local pickup, and once those fees are collected I release the item(s).
Turn Around Time:
Custom Orders are currently open, with a turn around time of 1 to 5 weeks. The turn around time is based off of how busy I am at the time you order. I could be done in early as a week, or I could take up to 5, but I will never exceed 5 weeks without letting you know at the time of order.
Return Policy:
As most of my products are custom made to order specifically for you, I do not offer refunds, returns, or exchanges. All items are final sale. There is no return for wrong sizing, etc. I highly recommend using the size guide to measure correctly or size up if you are unsure. If there is ever an issue with the quality or make of your order, please contact me and I'll be more than happy to fix things for you. I will only pay the shipping back to me and you on a repair if it has been less than a month after you've received your order.
Shipping:
I ship across Canada and some parts of the United States. Shipping costs range from $18-30. They are tracked and have $100 of insurance.
One or two light items can be sent through untracked letter mail for $5.00. Local pickup is available in Saskatoon, SK.
I no longer offer a flat rate of shipping because of how much prices have went up this past year.
Disclaimer:
Some Haeusler Handmade products include small pieces, as well as strings and elastics. Please do not leave children unattended in our products to avoid accidents. In no event shall our company be liable for any direct, indirect, punitive, incidental consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.
Order Requirements:
Please message me when you are ready to order. We will decide on product details, as well as the available fabrics.
When placing an order, I require a 50% non refundable deposit through email transfer. Your order is not considered placed until I receive this. Once received I will add you to my list for completion. When order is completed, we will finalize shipping or local pickup, and once those fees are collected I release the item(s).
Turn Around Time:
Custom Orders are currently open, with a turn around time of 1 to 5 weeks. The turn around time is based off of how busy I am at the time you order. I could be done in early as a week, or I could take up to 5, but I will never exceed 5 weeks without letting you know at the time of order.
Return Policy:
As most of my products are custom made to order specifically for you, I do not offer refunds, returns, or exchanges. All items are final sale. There is no return for wrong sizing, etc. I highly recommend using the size guide to measure correctly or size up if you are unsure. If there is ever an issue with the quality or make of your order, please contact me and I'll be more than happy to fix things for you. I will only pay the shipping back to me and you on a repair if it has been less than a month after you've received your order.
Shipping:
I ship across Canada and some parts of the United States. Shipping costs range from $18-30. They are tracked and have $100 of insurance.
One or two light items can be sent through untracked letter mail for $5.00. Local pickup is available in Saskatoon, SK.
I no longer offer a flat rate of shipping because of how much prices have went up this past year.
Disclaimer:
Some Haeusler Handmade products include small pieces, as well as strings and elastics. Please do not leave children unattended in our products to avoid accidents. In no event shall our company be liable for any direct, indirect, punitive, incidental consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of our products.